> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy, security, and legal documents

> cfo.ai's Privacy Policy, Terms, subprocessor list, and privacy choices, with answers to common questions: does cfo.ai train AI on your data, who can see your data, where it is stored, who to ask about security certifications such as SOC 2, DPAs and contracts, uploading salaries, and deleting your data.

This page answers common questions about your data in cfo.ai, such as whether cfo.ai trains AI on it, who can see it, and how to get it deleted. The answers point to cfo.ai's legal documents, which are published on its website; where a document and this page differ, the document wins. For a security questionnaire, a Data Processing Agreement, or a contract, write to [legal@cfo.ai](mailto:legal@cfo.ai).

## Legal documents

| Document | Address | What it covers |
| - | - | - |
| Privacy Policy | [cfo.ai/privacy](https://cfo.ai/privacy) | The personal information cfo.ai collects, how it uses and shares it, international transfers, security, retention, your rights, and how to reach cfo.ai about privacy |
| Standard Terms and Conditions for Orders | [cfo.ai/terms](https://cfo.ai/terms) | Your agreement with cfo.ai: who owns your data and how cfo.ai may use it, confidentiality, data security practices, fees, and what happens to your data when the agreement ends |
| Terms of Use | [cfo.ai/tou](https://cfo.ai/tou) | Use of the cfo.ai website and your account, including how to close your account |
| Service Providers and Subprocessors | [cfo.ai/subprocessors](https://cfo.ai/subprocessors) | The service providers that process customer data for cfo.ai, what each one does, and the country of each provider |
| Privacy choices | [cfo.ai/privacy-choices](https://cfo.ai/privacy-choices) | Cookie and tracking choices for your browser, and the data request form |
| Legal documents | [cfo.ai/legal](https://cfo.ai/legal) | Every legal document, with its earlier versions |

When you start a plan in cfo.ai, you agree to the Standard Terms and Conditions and acknowledge the Privacy Policy. The Standard Terms and Conditions, together with your order, form your agreement with cfo.ai.

## Does cfo.ai train AI on my data?

Under the Standard Terms and Conditions, you own your data (section 3.4). You give cfo.ai a license to use it to provide the service to you, including to train AI models specific to your company. cfo.ai may also compile aggregated, anonymized statistics from your use of the service, including what it learns from those company-specific models (sections 1 and 2.5). Those statistics must not identify you or your confidential information.

Ari runs on AI models from outside providers, listed under AI services on the [Subprocessors](https://cfo.ai/subprocessors) page. For the terms that apply to those providers, write to [legal@cfo.ai](mailto:legal@cfo.ai).

## Who can see my data?

* Everyone in your workspace is an administrator and can see every Page, the Model, connections, and settings. Each person's chats with Ari are visible only to that person. See [Sharing and access](/concepts/sharing-and-access.md).
* Someone you send a share link to sees only the Pages the link names, read-only. See [Share a Page outside your workspace](/guides/share-a-page.md).
* The Standard Terms and Conditions include confidentiality obligations (section 5), and the Privacy Policy says cfo.ai trains its employees on privacy and security (section 6). For who at cfo.ai can access your workspace and how that access is controlled, write to [legal@cfo.ai](mailto:legal@cfo.ai).
* The service providers that process customer data for cfo.ai, such as hosting, data integration, and AI model providers, are listed on the [Subprocessors](https://cfo.ai/subprocessors) page with what each one does.

## Where is my data stored?

The Privacy Policy (section 9) says cfo.ai is based in the United States, and that personal information may be transferred to and processed in the United States and other countries where cfo.ai and its service providers operate. Transfers from the European Economic Area, the UK, or Switzerland rely on the European Commission's Standard Contractual Clauses, with the UK Addendum where it applies. The [Subprocessors](https://cfo.ai/subprocessors) page gives each provider's country. For anything more specific, write to [legal@cfo.ai](mailto:legal@cfo.ai).

## Security and certifications

* The Privacy Policy (section 6) says cfo.ai uses industry-standard security technologies and procedures, and that cfo.ai reports a personal data breach to the relevant authority within 72 hours where feasible, and tells you without undue delay when a breach is likely to put you at high risk.
* The Standard Terms and Conditions (section 5.4) say cfo.ai keeps internal policies on privacy, data security, business continuity, and disaster recovery, and that copies of its certifications and policies are available on request.

To ask whether cfo.ai holds a certification such as SOC 2, for copies of its security policies, or to send a security questionnaire, write to [legal@cfo.ai](mailto:legal@cfo.ai).

## Contracts and Data Processing Agreements

The Standard Terms and Conditions for Orders, with your order, are your agreement with cfo.ai. The [Subprocessors](https://cfo.ai/subprocessors) page also refers to a Data Processing Agreement. To get one, or to ask for a signed or negotiated contract, write to [legal@cfo.ai](mailto:legal@cfo.ai).

## Is it safe to upload salaries or other sensitive data?

What you upload is your data under the Standard Terms and Conditions, covered by the confidentiality and security terms above. Before you upload pay for each person, think about who will see it:

* Every member of your workspace can see every Page and table. cfo.ai cannot hide one table from a teammate.
* Anyone with a share link sees what the shared Pages show.

If some people should not see individual pay, keep them out of the workspace and send them a share link to a summary Page, or bring in pay totals by department instead of by person.

## Deleting your account or data

cfo.ai has no button for deleting a workspace or an account. To ask for deletion, write to [legal@cfo.ai](mailto:legal@cfo.ai) from the address you sign in with and name the workspace; the Terms of Use name this address for closing and deleting an account (section 4.1). For a request about your personal information, you can also use the data request form on [Privacy choices](https://cfo.ai/privacy-choices). See [Cancel your subscription or delete your data](/guides/cancel-or-delete.md).

What the documents say about timing:

* The Privacy Policy (section 7) says that when you cancel your account or ask cfo.ai to delete your information, cfo.ai limits its access to what it needs to do what you asked, and deletes the information it can access within 30 days. Section 10 says some information may be kept where the law requires it.
* The Standard Terms and Conditions (section 8.3) say that, once your agreement ends, cfo.ai keeps your data for 15 days if you paid for your first term, and may delete it after that. Within those 15 days you can ask for paid help moving your data to yourself or another provider (section 8.4).

Before you leave, you can download your Pages as spreadsheets; see [Download a Page as a spreadsheet](/guides/download-a-spreadsheet.md).

## Contacts

| For | Write to |
| - | - |
| Security questionnaires, certifications, Data Processing Agreements, contracts, and deleting a workspace or account | [legal@cfo.ai](mailto:legal@cfo.ai) |
| Questions about the Privacy Policy and requests about your personal information | [security@cfo.ai](mailto:security@cfo.ai), as the Privacy Policy gives, or the data request form on [Privacy choices](https://cfo.ai/privacy-choices) |
| Help using cfo.ai | **Support**, at the top of these docs |

## Related

* [Sharing and access](/concepts/sharing-and-access.md)
* [Cancel your subscription or delete your data](/guides/cancel-or-delete.md)
* [Plans and billing](/reference/plans-and-billing.md)


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